Cross-sector experience translating user needs and survey data into actionable insights and intuitive digital solutions. Skilled in mixed-methods research, Service Design , interface design, and stakeholder-ready reporting across enterprise and government platforms
Take a look at my e-commerce furniture website UI/UX case study that takes you to an interactive website incorporating 3D and AR and a finance app re-design UI/UX case study that challenges some of the design decisions in the current BOI mobile app.
As a volunteer at Orcasound -an approach to save SRKW(Southern Residential Killer whale)by listening to their calls, whistles, sounds through Hydrophones-underwater microphones by using our headphones, I and another team member was solely responsible for creating the entire Design System of their Learning Interface web app.
Hybrid Data Analyst and UX Strategist with experience analyzing customer experience data for Federal Client and leading interface design and system optimization at Verizon. Skilled in Excel, Power BI, SQL, and Figma to turn complex data and user research into clear, scalable solutions. Delivered persona-driven strategies, stakeholder-ready visuals, and measurable usability improvements across government and enterprise platforms.
Led comprehensive end-to-end service design initiatives, collaborating closely with stakeholders to define user personas, map customer journeys, and pinpoint areas for improvement.
I'm a UX Researcher, Designer, and a Data analyst with a passion for turning complexity into clarity. My work spans enterprise and government platforms, where I’ve led user research, crafted intuitive interfaces, and translated large-scale data into actionable insights. At Verizon, I drove interface redesigns and design system development that improved usability and task efficiency. At USDA, I analyzed customer experience data and contributed to the visual design of stakeholder reports and service blueprints. Whether I’m mapping user journeys or cleaning datasets, I focus on solutions that are human-centered, data-informed, and strategically grounded.
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